Solely based on your business needs, our friendly plurilingual Call Center Customer Service Representatives (CSR’s) are trained to use your knowledge of company products, services, and policies to assist your callers with inquiries, complaints, or problems.
Our duties may include handling many inbound/outbound calls from your customers, using your or our call management systems, according to your business needs.
There are different types of interactions which we may support, such as: incoming/outbound calls, chats, emails and others, like even online forum platforms. From Helpdesk support to Information desk, and/or Customer Services support, we can handle all of your business needs.